Help Center / Reputation

Reputation

Reputation engine

The Reputation page helps you earn more Google reviews the compliant way and respond to the ones you have. It's a review link + QR kit plus AI-drafted replies you edit and send — no review gating, ever.

What's on this page

Review request link + routing URL
One public link that sends every customer straight to your Google review page.
QR kit
A printable QR code for counter cards, invoices, and door hangers.
Review monitoring + AI replies
Your latest Google reviews with AI-drafted responses you edit and send.
Reply-rate stat
How often you reply to reviews versus your most responsive neighbor (Phase 30).

Guides

How do I get more Google reviews (the compliant way)?

Open the Reputation page and share your review link (or its QR code) with every customer. It sends everyone straight to your Google review page — the same public link for all, with no star-gating — which is the compliant way to grow reviews under Google's policy and the FTC's fake-review rule.

How-to →

How do I reply to my Google reviews faster with AI drafts?

Open the Reputation page's review monitoring. It lists your latest Google reviews and drafts a suggested reply for each with AI — you edit it and send it yourself. A one-line stat also shows how often you reply versus your most responsive neighbor, so you know if you're falling behind.

How-to →

What is review gating, and why doesn't AyanaSEO do it?

Review gating is the practice of filtering who leaves a public review — sending happy customers to Google while diverting unhappy ones to a private form. It's prohibited by Google's review policy and, since 2024, by the FTC's fake-review rule (16 CFR Part 465). AyanaSEO deliberately doesn't do it: your review link sends every customer to the same public Google review page.

Explainer →

How do I respond to a negative review?

Open the Reputation page's review monitor, where negative reviews are flagged first. Use “Draft a reply” to generate a calm, professional response, edit it to sound like you and address the specifics, then post it to your Google Business Profile. A measured public reply often matters more to future readers than the review itself.

How-to →

Other pages: War Room · Geo-grid · Keywords · Competitors · Sentiment · GBP Audit · Citations · AI Visibility · Action Plan · Reports · Settings

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