Help Center / Sentiment

Review sentiment

Review sentiment

AyanaSEO reads your recent Google reviews — and your top competitors' — and scores them with AI on the four aspects that decide reputations in your industry. This is where you learn why a rival's reviews beat yours, not just that they do.

What's on this page

Your aspect scores
AI (ABSA) scores for your business on your vertical's four aspects (e.g. service speed, price clarity, work quality, professionalism).
What the AI found
Plain-English competitor insights mined from review text.
Competitor aspect cards
The same four-aspect scores for your top rivals, side by side.
Reply-rate stat
How often you reply to reviews versus your most responsive neighbor (Phase 30).

Guides

How do I find out why my competitors' reviews beat mine?

Open the Sentiment page. AyanaSEO uses AI to read your recent Google reviews and your top 5 competitors', and scores each business on the four aspects that matter in your industry — so you can see, aspect by aspect, why a rival is winning (e.g. they score high on “response speed” where you score low).

Explainer →

Other pages: War Room · Geo-grid · Keywords · Competitors · GBP Audit · Citations · Reputation · Action Plan · Reports · Settings

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